Job Description

Qualifications
3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
Windows System Administration, Configuration, including a good basic understanding of:

• • Registry
• • File Storage
• • User Accounts and Access Control
• • Event Logs and Auditing
• • Performance, Resource Monitor
• • Networking (TCP, IP)

Experience in one or more of these areas desirable

• Automated installation of Windows
• User Profile management
• Windows Update management
• Kerberos and delegation
• Bitlocker administration
• Windows Shell configuration and management
• Windows Activation, Licensing
• Remote Desktop Services configuration and management
• Clustering
• Printing configuration and management
• Resilient Storage technology (clustering, storage spaces)
• Server management tools
• Hyper-V management and VM deployment
• Application installation and management
• Windows backup and VSS
• PowerShell scripting
• Active Directory topology and management
• Network Tracing and analysis
• Public Key Infrastructure (PKI) deployment, management
• Remote File Systems (SMB)
• Group Policy management
• DNS deployment, management
• Troubleshooting hangs and crashes in Windows
• Network Virtualisation (Hyper-V, SDN)
• Troubleshooting performance issues using PerfMon and other tools
• Language Qualification

English Language: fluent in reading, writing and speaking.
Strong Experience in following technologies:

• Installation configuring / OS Upgradation & troubleshooting Windows 2008, Windows 10, Windows 2012 and Windows 2016 in standalone and server environment.
• OS installation setup phases.
• Windows patching / Windows servicing - "windows update" - Troubleshooting patching issues manually & via windows update, plus point if candidate knows CBS architecture & components.
• Windows activation - understanding and troubleshooting windows activation client/server and KMS (Key management service) - setup / configuration and troubleshooting as well.
• Bitlocker / MBAM - Basic knowledge of Bitlocker i.e. how does it work, command line parameters and troubleshooting Bitlocker issues. MBAM basic knowledge on setup and configuration, troubleshooting issues in MBAM.
• MDT / WDS - Basic knowledge on MDT / WDS it's functionality and troubleshooting scenarios.